Customer Care

Shipping Policy

What to expect from the moment you order to the moment it arrives.

Order Processing

Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

Shipping Time

Standard delivery typically takes 3–7 business days depending on your location. Remote areas may take slightly longer.

Order Tracking

You'll receive a tracking link once your order ships. You can also track your order anytime on our Track Order page.

Delivery Delays

Occasional delays may occur due to courier logistics, weather or local restrictions. We'll keep you updated if your order is affected.

Incorrect Address

Please double-check your delivery address at checkout. If you spot an error, contact us immediately — we can only update it before dispatch.

Delivery Confirmation

You'll receive a confirmation once your order is delivered. If it's marked delivered but hasn't arrived, contact us right away.

Questions about your delivery?

Our support team can check the status of any order.

Contact Support