Return & Refund Policy
Straightforward returns for a straightforward shopping experience.
Eligibility
Products can be returned if unused, in original packaging, and with all tags and accessories intact, within the return window stated on the product page.
Damaged Products
If your product arrives damaged, contact us within 48 hours of delivery with clear photos. We'll arrange a free replacement or full refund.
Wrong Product Received
If you receive the wrong item, let us know within 48 hours and we'll send the correct product or issue a refund, at no extra cost to you.
Refund Timeline
Approved refunds are processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
Replacement
If you'd prefer a replacement over a refund, let us know when you raise your request and we'll ship the replacement once eligibility is confirmed.
Non-Returnable Items
For hygiene reasons, opened audio products (earbuds, headsets) and used screen protectors or tempered glass cannot be returned unless defective.
Need to start a return?
Reach out with your order number and we'll take it from there.
Contact Support