Customer Care

Cancellation Policy

Changed your mind? Here's how order cancellations work.

Before Dispatch

Orders can be cancelled free of charge any time before they're dispatched. Simply contact our support team with your order number.

After Dispatch

Once an order has shipped, it can no longer be cancelled. You're welcome to request a return once the item is delivered, subject to our Return & Refund Policy.

Refund Process

Approved cancellations are refunded to your original payment method within 5–7 business days. COD orders are simply not charged.

Need to cancel an order?

Reach out as soon as possible so we can catch it before dispatch.

Contact Support