Answers, before you even ask
Everything about shipping, returns, payments and orders in one place.
How long does shipping take?
Orders are usually dispatched within 1–2 business days and delivered within 3–7 business days depending on your location.
How can I track my order?
Once your order ships, you'll receive a tracking link by email or SMS. You can also check status anytime on our Track Order page.
What should I do if my order is delayed?
Occasional delays can happen due to courier or location factors. If your order is running late, check the tracking link first, then reach out to us for an update.
Can I cancel my order?
Orders can be cancelled free of charge before they're dispatched. Once shipped, cancellation isn't available — see our Cancellation Policy for details.
Can I change my delivery address after placing an order?
Address changes are possible only before dispatch. Contact us as soon as possible with your order number if you need to update delivery details.
Do you offer cash on delivery (COD)?
COD is available on eligible pin codes and order values. The option will show automatically at checkout if available for you.
What payment methods do you accept?
We accept major debit and credit cards, UPI, net banking and popular wallets, along with COD where available.
What's your return policy?
Eligible products can be returned within the window stated on our Return & Refund Policy page, provided they're unused and in original packaging.
What if my product arrives damaged or wrong?
Contact us within 48 hours of delivery with photos of the item and packaging. We'll arrange a replacement or refund at no extra cost to you.
How long do refunds take?
Once your return is received and inspected, refunds are processed to your original payment method within the timeline listed in our Return & Refund Policy.
Do your products come with a warranty?
Warranty coverage varies by product and is listed on the individual product page. Warranty claims are handled directly through our support team.
Are your mobile cases compatible with my exact model?
Each case listing specifies compatible device models. If you're unsure which case fits your phone, contact us with your model name before ordering.
How do I know a charger or cable is safe to use?
Our chargers and cables are selected for safe, everyday use and listed with their key specifications, such as output and connector type, on each product page.
Do you check product quality before shipping?
Yes, products are checked before packing to catch any visible defects, so what you receive matches what you ordered.
Still have a question?
Our support team is happy to help with anything not covered here.
Contact Support